Last updated: July 16, 2026
Welcome to Lyrres. We’re glad you stopped by.
We are a small, independently operated online shop based in Abingdon, Maryland. What started as a side project in a spare room has grown into a full-time effort to build a store where every single order matters. We don’t have a giant warehouse, a call center, or layers of corporate structure. We have a carefully selected collection of products we believe in, and a team of people who genuinely enjoy helping customers.
How we think about what we sell
We choose products based on how they are made, how they perform, and whether we’d be excited to receive them ourselves. Each item in our catalog has been evaluated by someone on our team. We pay attention to the details that matter: materials, build quality, and whether the product delivers on its promise. We are selective about what we carry because we believe a smaller, better collection leads to a much better shopping experience.
Why our policies are straightforward
From the beginning, we’ve aimed to keep things simple. That’s why we offer free shipping on every order, no exceptions. It’s why we cover the cost of return postage if something doesn’t work out. It’s also why our customer service hours, phone number, and physical address are published on this site in plain sight. We think you should be able to reach a real person without having to dig through multiple pages.
A real team in a real place
When you email info@lyrres.it.com or call +1 410-776-1150 during business hours, you reach a member of our team who works out of our location in Abingdon, Maryland. Everyone on our staff handles customer communication directly, so the person replying to your message is the same person who can make a decision on a refund, a return, or a replacement. That keeps things fast and, we hope, a little more human.
What we care about beyond the transaction
We’re not interested in flashy marketing claims or empty promises. We’re interested in running a business that treats customers fairly, packs orders with care, and responds to problems with honesty. If something ever falls short of your expectations, we want to know. Your feedback is the only way we improve.
Thank you for taking the time to read about who we are. If you ever have a question, a suggestion, or just want to say hello, please reach out. We read every message.
— The Lyrres Team